Email Configuration Guide for Apple Mail

This document provides detailed instructions for configuring your email client for got.net email service. Please follow these settings to ensure secure and efficient email communication.

Make sure your username is changed from the old format of 'username' to the new format of 'username@got.net'

If your email address is not an @got.net email address, use that domain instead @got.net (for example barney@flintstones.com not barney@got.net)

Try logging into your webmail at https://webmail.got.net to see if your username and password are working.

General Settings

Email Address: Your full email address (e.g., yourname@got.net)
Username: Your full email address (e.g., yourname@got.net)
Password: Your email account password
Hostname (POP3/IMAP): mail.got.net
Hostname (SMTP): mail.got.net

NOTE: Update your SMTP host from mx.got.net to mail.got.net

SMTP Settings (For Outgoing Mail)

● Server Address: mail.got.net

● Port: 587 / Security: STARTTLS

Port 465 / Security: SSL

● Authentication Required: password

● Username: Your full email address (e.g., yourname@got.net)

● Password: Your email account password

IMAP Settings (For Incoming Mail)

● Server Address: mail.got.net

● Port: 143 / Security: STARTTLS

Port:993 /Security SSL

● Authentication Required: password

● Username: Your full email address (e.g., yourname@got.net)

● Password: Your email account password

POP3 Settings (For Incoming Mail)

● Server Address: mail.got.net

● Port: 110 / Security: STARTTLS

Port: 995 / Security: SSL

● Authentication Required: password

● Username: Your full email address (e.g., yourname@got.net)

● Password: Your email account password

Webmail

● For those currently utilizing our webmail interface, after the migration is complete, please update your bookmarks to the following URL.

Webmail Interface URL: https://webmail.got.net

You will want to note that:

● Username: Your full email address (e.g., yourname@got.net)

● Password: Your email account password

Below are instructions for setting updates to common email apps/programs

Introduction

This document provides detailed instructions for updating your email client settings for the new got.net email system.

Hostname (POP3/IMAP): mail.got.net

Hostname (SMTP): mail.got.net

Apple Mail Configuration

Instructions for Apple Mail (macOS):

Open Apple Mail and go to 'Mail' > 'Preferences'.

Under 'Accounts', select your got.net account.

Choose the 'Server Settings' tab.

Ensure the following settings are correct:

● IMAP: Server: mail.got.net, Port: 143, Use TLS/SSL: Checked.

● POP3: Server: mail.got.net, Port: 110, Use TLS/SSL: Checked.

For 'Outgoing Mail Server (SMTP)', set:

● Server: mail.got.net, Port: 587, Use TLS/SSL: Checked.

Enter your username (full email address) and password.

Save your changes.

If you are changing your existing configuration, you will probably have to edit the SMTP Server List to make the changes on the outgoing server.

On some older versions of MacOS, you must select Authentication: Password instead of Authentication: MD5 Challenge Response

Testing and Troubleshooting

Test the Account:

● Send a test email from your account to ensure that the new settings are working correctly.

Troubleshooting:

● If you encounter issues, double-check the server settings, port numbers, and SSL/TLS configurations.

● Ensure your email address and password are correctly entered.

Contact our support team for assistance.
support@got.net
(831)460-2000