Email Configuration Guide for Thunderbird

This document provides detailed instructions for configuring your email client for got.net email service. Please follow these settings to ensure secure and efficient email communication.

Make sure your username is changed from the old format of 'username' to the new format of 'username@got.net'

If your email address is not an @got.net email address, use that domain instead @got.net (for example barney@flintstones.com not barney@got.net)

Try logging into your webmail at https://webmail.got.net to see if your username and password are working.

General Settings

• Email Address: Your full email address (e.g., yourname@got.net)
• Username: Your full email address (e.g., yourname@got.net)
• Password: Your email account password
• Hostname (POP3/IMAP): mail.got.net
• Hostname (SMTP): mail.got.net

NOTE: Update your SMTP host from mx.got.net to mail.got.net

SMTP Settings (For Outgoing Mail)

●    Server Address: mail.got.net

●    Port: 587 / Security: STARTTLS

      or 

      Port 465 / Security: SSL

●    Authentication Required: password

●    Username: Your full email address (e.g., yourname@got.net)

●    Password: Your email account password

IMAP Settings (For Incoming Mail)

●    Server Address: mail.got.net

●    Port: 143 / Security: STARTTLS

      or 

      Port:993 /Security SSL

●    Authentication Required: password

●    Username: Your full email address (e.g., yourname@got.net)

●    Password: Your email account password

POP3 Settings (For Incoming Mail)

●    Server Address: mail.got.net

●    Port: 110 / Security: STARTTLS

      or

      Port: 995 / Security: SSL

●    Authentication Required: password

●    Username: Your full email address (e.g., yourname@got.net)

●    Password: Your email account password

Webmail

●    For those currently utilizing our webmail interface, after the migration is complete, please update your bookmarks to the following URL.

Webmail Interface URL: https://webmail.got.net

You will want to note that:

●    Username: Your full email address (e.g., yourname@got.net)

●    Password: Your email account password

Below are instructions for setting updates to common email apps/programs

Introduction

This document provides detailed instructions for updating your email client settings for the new got.net email system.

Hostname (POP3/IMAP): mail.got.net

Hostname (SMTP): mail.got.net

Mozilla Thunderbird Configuration

Steps for Mozilla Thunderbird:

 Open Thunderbird and access 'Account Settings'.

 Select 'Server Settings' for your got.net email account.

For 'Incoming Mail Server' ensure these settings:

●   IMAP: Server: mail.got.net, Port: 143, SSL: STARTTLS

●   POP3: Server: mail.got.net, Port: 110, SSL: STARTTLS

For 'Outgoing Mail Server (SMTP)', set:

●   SMTP: Server: mail.got.net, Port: 587, Security: STARTTLS

        Provide your full email address and password.

        Save the changes.

Testing and Troubleshooting

Test the Account:

●    Send a test email from your account to ensure that the new settings are working correctly.

Troubleshooting:

●    If you encounter issues, double-check the server settings, port numbers, and SSL/TLS configurations.

●    Ensure your email address and password are correctly entered.

Contact our support team for assistance.
support@got.net
(831)460-2000