Email Configuration Guide for Apple Mail
Before You Begin
- Make sure your username has been updated to the new format: username@got.net
- If your email address uses a different domain (like barney@flintstones.com), use that domain instead of got.net
- Verify your username and password work by logging into the webmail at https://webmail.got.net
Account Settings Summary
Setting | Value |
---|---|
Email Address | Your full email address (e.g., yourname@got.net) |
Username | Your full email address (e.g., yourname@got.net) |
Password | Your email account password |
Incoming Mail Server | mail.got.net |
Outgoing Mail Server | mail.got.net |
NOTE: Update your SMTP host from mx.got.net to mail.got.net
Connection Settings
SMTP Settings (For Outgoing Mail)
- Server Address: mail.got.net
- Port: 587 / Security: STARTTLS
or
Port 465 / Security: SSL - Authentication Required: password
- Username: Your full email address (e.g., yourname@got.net)
- Password: Your email account password
IMAP Settings (For Incoming Mail)
- Server Address: mail.got.net
- Port: 143 / Security: STARTTLS
or
Port: 993 / Security: SSL - Authentication Required: password
- Username: Your full email address (e.g., yourname@got.net)
- Password: Your email account password
POP3 Settings (For Incoming Mail)
- Server Address: mail.got.net
- Port: 110 / Security: STARTTLS
or
Port: 995 / Security: SSL - Authentication Required: password
- Username: Your full email address (e.g., yourname@got.net)
- Password: Your email account password
Setting Up Email on Apple Mail
Step 1: Open Mail Menu
- Open Apple Mail application
- Click on "Mail" in the menu bar at the top of the screen
Step 2: Access Account Settings
- From the Mail menu, select "Accounts..." as shown in the dropdown menu
- If "Accounts..." is not visible, select "Settings..." and then navigate to the Accounts section
Step 3: Add a New Account
- In the Accounts window, click the "Add Account" button in the left corner to add a new account
- Alternatively, you can go to Mail > Add Account... from the menu options shown in your screenshot
Step 4: Select Account Type
- Select "Other Mail Account..." or "Add Other Account..." option
- Click "Continue" to proceed
Step 5: Enter Account Information
- Enter your account details:
- Full Name: Your name (as you want it to appear in outgoing messages)
- Email Address: Your full email address (e.g., yourname@got.net)
- Password: Your email account password
-
Click "Sign In" or "Continue"
Step 6: Configure Server Information
- For the account type, select "IMAP" (recommended) or "POP"
- Enter the incoming mail server information:
- Incoming Mail Server: mail.got.net
- Username: Your full email address (e.g., yourname@got.net)
- Password: Your email account password
- Enter the outgoing mail server information:
- Outgoing Mail Server: mail.got.net
- Username: Your full email address (e.g., yourname@got.net)
- Password: Your email account password
- Click "Sign In" or "Continue"
Step 7: Configure Server Settings
- Once the account is added, select it from the accounts list on the left (as shown in your screenshot where "Got" is selected)
- Make sure you're in the "Server Settings" tab at the top of the window
- For Incoming Mail Server (IMAP), verify or update the following settings:
- Username: Your full email address (e.g., username@got.net)
- Password: Your email account password
- Host Name: mail.got.net
- Port: 143
- Check "Use TLS/SSL"
- Authentication: Password
- For Outgoing Mail Server (SMTP), verify or update the following settings in the same window:
- Username: Your full email address (e.g., username@got.net)
- Password: Your email account password
- Host Name: mail.got.net
- Port: 587
- Check "Use TLS/SSL"
- Authentication: Password
- If you need more advanced IMAP settings, click the "Advanced IMAP Settings" button
- Click "Save" in the bottom right corner to apply your changes
- Close the Accounts window
- Mail will begin syncing your messages
Updating an Existing Account
If you need to update an existing account:
- In Apple Mail, go to Mail > Accounts... as shown in your screenshot
- Select your got.net account from the list on the left
- Update the Account Information and Server Settings as needed
- For SMTP settings, use the dropdown menu to select "Edit SMTP Server List"
- Update the server settings using the information above
- Click "OK" or "Save" to apply your changes
Troubleshooting
If you encounter issues after setup:
- Verify all server names and ports are correct
- Make sure your username includes the full email address
- Check that your password is entered correctly
- Try both security options (STARTTLS or SSL)
- Ensure your internet connection is working properly
- Restart Apple Mail after making changes
- If authentication fails, make sure "Authentication" is set to "Password" in the SMTP settings
Need Help?
If you continue to experience issues with your email configuration, please contact our support team:
- Email: support@got.net
- Phone: (831) 460-2000