Email Configuration Guide for Outlook
This document provides detailed instructions for configuring your email client for got.net email service. Please follow these settings to ensure secure and efficient email communication.
Make sure your username is changed from the old format of 'username' to the new format of 'username@got.net'
If your email address is not an @got.net email address, use that domain instead @got.net (for example barney@flintstones.com not barney@got.net)
Try logging into your webmail at https://webmail.got.net to see if your username and password are working.
General Settings
- Email Address: Your full email address (e.g., yourname@got.net)
- Username: Your full email address (e.g., yourname@got.net)
- Password: Your email account password
- Hostname (POP3/IMAP): mail.got.net
- Hostname (SMTP): mail.got.net
NOTE: Update your SMTP host from mx.got.net to mail.got.net
SMTP Settings (For Outgoing Mail)
● Server Address: mail.got.net
● Port: 587 / Security: STARTTLS
or
Port 465 / Security: SSL
● Authentication Required: password
● Username: Your full email address (e.g., yourname@got.net)
● Password: Your email account password
IMAP Settings (For Incoming Mail)
● Server Address: mail.got.net
● Port: 143 / Security: STARTTLS
or
Port:993 /Security SSL
● Authentication Required: password
● Username: Your full email address (e.g., yourname@got.net)
● Password: Your email account password
POP3 Settings (For Incoming Mail)
● Server Address: mail.got.net
● Port: 110 / Security: STARTTLS
or
Port: 995 / Security: SSL
● Authentication Required: password
● Username: Your full email address (e.g., yourname@got.net)
● Password: Your email account password
Webmail
● For those currently utilizing our webmail interface, after the migration is complete, please update your bookmarks to the following URL.
Webmail Interface URL: https://webmail.got.net
You will want to note that:
● Username: Your full email address (e.g., yourname@got.net)
● Password: Your email account password
Below are instructions for setting updates to common email apps/programs
Introduction
This document provides detailed instructions for updating your email client settings for the new got.net email system.
Hostname (POP3/IMAP): mail.got.net
Hostname (SMTP): mail.got.net
Microsoft Outlook Configuration
Steps for Microsoft Outlook 2016/2019/365:
Open Outlook and navigate to 'File' > 'Account Settings' > 'Server Settings'.
Select your got.net email account.
Under 'Incoming mail', set:
● IMAP: Server: mail.got.net, Port: 143, Encryption method: SSL/TLS
● POP3: Server: mail.got.net, Port: 110, Encryption method: SSL/TLS
Under 'Outgoing mail' (SMTP), ensure proper host name is set:
● SMTP: Server: mail.got.net, Port: 587, Encryption method: TLS
Enter your email and password under 'Logon Information'.
Click continue.
Click continue to Sync IMAP.
Testing and Troubleshooting
Test the Account:
● Send a test email from your account to ensure that the new settings are working correctly.
Troubleshooting:
● If you encounter issues, double-check the server settings, port numbers, and SSL/TLS configurations.
● Ensure your email address and password are correctly entered.
Contact our support team for assistance.
support@got.net
(831)460-2000